Processing and Shipping Policy
Thank you for choosing Herbz & Vibez LLC. We strive to provide you with the best possible shopping experience, including efficient processing and timely shipping of your orders.
Processing Time
- For in-stock orders: Our standard processing time for in-stock items is 3-5 business days, excluding weekends and holidays. Once your order is processed, it will be shipped out within 3-5 Days.
- For custom orders: Custom orders require additional processing time due to their personalized nature. The processing time for custom orders may vary depending on the complexity of the design and the availability of materials. We will provide you with an estimated processing time for your custom order when you place your order.
Shipping Time
- Once your order has been processed, it will be shipped out using the shipping method selected during checkout. You will receive a shipping confirmation email with tracking information once your order has been shipped.
- Shipping times may vary depending on your location and the shipping method chosen. Please refer to the estimated shipping times provided during checkout for more information.
International Shipping
- We offer international shipping to select countries. International shipping times may vary depending on customs processing and local postal services. Additional customs duties and taxes may apply upon delivery, and are the responsibility of the recipient.
Order Status Updates
- You will receive email notifications throughout the order processing and shipping process, including order confirmation, processing updates, and shipping confirmation with tracking information. Please ensure that your email address provided during checkout is accurate to receive these notifications.
Contact Us
If you have any questions about our processing and shipping policy, or if you need assistance with your order, please contact us by email at info@herbzandvibez.com. We are here to help!